Spryker Cloud Commerce OS

Our Packaged Business Capabilities for your Business

What are PBCs?

PBCs are an assembly of functionalities, or microservices, grouped into larger clusters. Every PBC fulfills a well-defined, specific capability, allowing business and tech users alike to jointly evaluate the benefits and use of each. PBCs represent a future-proof middleground between sprawling, unmanageable microservices and inflexible, bulky monolithic platforms.

Their ability to work independently of other PBCs allows agile updates, changes, and extensions, with no interference to the tech stack as a whole. PBCs offer the ability to easily switch capabilities to those available from third-party vendors, embracing both composable enterprise and a best-of-breed approach.

Technically, a PBC is a bounded collection of a data schema and a set of services, API's and event channels.
– Gartner

Our Packaged Business Capabilities contain several Spryker features. Image 1 – Each PBC contains internal (meta-) data  and acts autonomously of other PBCs. Image 2 – B2B/B2C Capability. Image 3 – Our PBCs, together with product offerings such as the Marketplace Capability and our Partner Ecosystem, make up Spryker Cloud Commerce OS.

Why consider PBCs for your business?

Enable composable commerce
Composability is becoming increasingly important for enterprises to thrive, with Gartner predicting that by 2023 companies embracing composable approaches will outpace competitors by 80% 1. Fulfilling the composable commerce paradigm, PBCs offer agility, efficiency, resilience and democratization of business via their simple plug-in functionality

Easily solve common business problems
PBCs offer effective solutions to common business problems, with each PBC delivering a specific set of values for business users. For example, Spryker’s Cart & Checkout PBC increases conversion rates and reduces drop-off rates with a feature-rich Cart & Checkout. This also allows the integration of specific permission-related functionalities for B2B users.

Offer a best-of-breed approach
PBCs offer unparalleled flexibility and efficiency. Enterprises can utilize best-of-breed approaches and select PBCs from third-party providers which best match their specific use case. This enables companies to more easily keep pace with rapidly evolving consumer expectations and market trends.

A future-oriented solution
Composable commerce and PBCs naturally work hand-in-hand with future-proof business approaches such as fusion teams and digital transformation. Gartner predicts that by 2024, 30% of digital commerce organizations will use PBCs to construct their application experiences.

1 With regard to the speediness of new feature implementation.

PIM (Product Information Management)

Expand your business by organizing your products in a fast and efficient way.


  • Product Attributes
  • Product Abstraction
  • Super Attributes
  • Product Groups
  • Product Bundles
  • Configurable Product
  • Product Options
  • Product Labels
  • Alternative Products
  • Discontinued Products
  • Timed Product Availability
  • Packaging Units
  • Measurement Units
  • Product Catalog Management
  • Category Management
  • Category Pages
  • Product to Category Association
  • Concrete Products

B2B Features

  • Configurable Bundles
  • Barcode Generator

Marketplace Features

  • Merchant Products
  • Merchant Product Options
  • Merchant Product Management
  • Merchant Product Approval Process

Product Relationship Management

Increase average order values with related products.


  • Product Relations


Increase customer satisfaction by offering a direct punchout integration.

B2B Features

  • Punchout Integration

DAM (Digital Asset Management)

Offer an exceptional brand experience with impactful visuals, banners and media assets.


  • Asset Management

Price Management

Save time by implementing your pricing strategy in one place and catering it to your business needs.


  • Volume Prices
  • Net & Gross Prices Mode
  • Scheduled Prices

B2B Features

  • Customer Specific Prices

Offer Management

Save time by keeping a good overview of Merchants' Offers.

Marketplace Features

  • Merchant Product Offers
  • Merchant Product Offer Management

Tax Management

Be sure to comply with fiscal regulations.


  • Manage Tax Rates & Sets
  • Avalara Integration

Discount Management

Run effective promotional campaigns to boost conversion rates.


  • Discount Engine
  • Discount
  • Vouchers

CMS (Content Management System)

Provide compelling content and stories where your customers need it.


  • Product Sets
  • Navigation
  • Landing Pages
  • URL Redirects
  • CMS Templates & Slots
  • CMS Blocks
  • CMS Pages
  • Content Item


Increase conversion rates by providing an excellent Search & Filter experience.


  • Full-Site Search
  • Filter


Easily start your online shop from our boilerplate solution.


  • Product Detail Page
  • Multiple Currencies per Store
  • Login
  • Demo Shops

IAM (Identity Access Management)

Quick and easy authorization and authentication of customers.


  • Registration Forms
  • Multiple Login Blocker
  • Identity Manager

CRM (Customer Relationship Management)

Increase conversion rates and average order values with a compact Customer Relationship Management tool.


  • Newsletter Subscription
  • Availability Notification
  • Customer Accounts
  • Customer Groups
  • Reorder
  • Password Management

B2B Features

  • Company Account
  • Product Restrictions for B2B Customers
  • Session Management
  • Business Units
  • Business on Behalf
  • Company User Roles
  • Registration of a new Company
  • Information Restrictions

Shopping List & Wish List

Increase conversion rates and loyalty by offering useful B2B Shopping Lists and B2C Wish Lists.


  • Wish List

B2B Features

  • Shopping List Management
  • Permission Management for Shopping Lists

Ratings & Reviews

Inspire trust among customers with ratings and reviews.


  • Ratings & Reviews

Cart & Checkout

Increase conversion rates and reduce drop-off rates with a feature-rich Cart & Checkout. This also allows the integration of specific permission-related functionalities for B2B users.


  • Cart Functionality & Calculations
  • Order Threshold
  • Split Delivery
  • Multiple Payment Methods per Order
  • Define Payment & Shipment Methods

B2B Features

  • Item Split in Back Office
  • Non-splittable Items in Back Office
  • Cart Roles & Permissions
  • Shared Cart
  • Quick Order
  • Approval Process
  • Comments Widget
  • Custom Order Reference

RFQ (Request for Quote)

Enhance customer loyalty and increase conversion rates.


  • Quotation & Offer Management

PSP (Payment Service Provider)

Provide an excellent shopping experience and integrate your customers' preferred payment methods.


  • Payment Method
  • Payment Service Provider Integration

Carrier Management

Ensure quick and cost effective delivery.


  • Shipment Carriers & Methods

Gift Cards

Acquire new customers through gift card payment options.


  • Gift Card
  • Gift Card Management

OMS (Order Management System)

Process orders smoothly to fulfill them quickly.


  • Payment Provider
  • State Machine Modelling
  • Order Processing
  • Reclamations & Refunds
  • Order Status
  • Order Cancellation
  • Invoice Generation
  • Dashboard

Marketplace Features

  • Order Split
  • Marketplace and Merchant Orders Management


Keep in touch with your customers.


  • Manage Transactional Emails

Inventory Management

Save time by keeping an eye on your stock levels.


  • Stock & Availability Management
  • Warehouse Management

Marketplace Features

  • Merchant Product Offers

Return Management

Increase customer satisfaction and loyalty.


  • Return Management

Markerplace Features

  • Marketplace and Merchant Return Management

User Management

Ensure high security and compliance through managed user flows.


  • Agent Assist
  • Data Protection & Permission Management
  • Manage Customer & Company Accounts

B2B Features

  • Company User Permissions

Merchant Management

Keep an overview of all your Merchants activities.

Marketplace Features

  • Merchant Portal
  • Merchant Profile
  • Operator as a Merchant
  • Merchant Management

Data Exchange

Import and export specific data point in a quick and easy manner.


  • Importer
  • Exporter
  • Data Import - Product Offers
  • Data Export - Orders


Save time and money by leveraging the Spryker Commerce OS in the most effective way.


  • Development Tools
  • Development Tools
  • Docker Development Environment & Console
  • Spryker Code Upgrader
  • Spryker SDK Workflows
  • Cronjob Scheduling

Back Office

Keep your back-end processes running efficiently, protect your data and administer all accounts.


  • Administration Interface Management
  • Glossary Creation
  • Multiple Store Setup

Marketing materials are created to provide general information. For detailed product information, please refer to the Spryker Services Description. Discrepancies between sources will be resolved in favor of the Spryker Services Description.

About Spryker

Spryker is the leading composable commerce platform for enterprises with sophisticated business models to enable growth, innovation, and differentiation. Designed specifically for sophisticated transactional business, Spryker’s easy-to-use, headless, API-first model offers a best-of-breed approach that provides businesses the flexibility to adapt, scale, and quickly go to market while facilitating faster time-to-value throughout their digital transformation journey. As a global platform leader for B2B and B2C Enterprise Marketplaces, Thing Commerce, and Unified Commerce, Spryker has empowered 150+ global enterprise customers worldwide and is trusted by brands such as ALDI, Siemens, Hilti, and Ricoh. Spryker was recognized by Gartner® as a Visionary in the 2023 Magic Quadrant™ for Digital Commerce and was also ranked as a Strong Performer in The Forrester Wave™: B2B Commerce Solutions, Q2 2022. Spryker is a privately held technology company headquartered in Berlin and New York. Find out more at spryker.com

Spryker Website