GONG Call Recordings - Spryker Privacy Notice according to article 13 GDPR

Contact data of the controller of the personal data processed

Spryker Systems GmbH („Spryker“)
Heidestraße 9-10
10557 Berlin
Germany
dataprotection@spryker.com

Contact data of the data protection officer

MARAIT Rechtsanwaltsgesellschaft mbH
Neuer Wall 75
20354 Hamburg
Germany
mail@marait.de

Details and purpose of the data processing

Understanding your business needs is our top priority. 

Provided you have consented accordingly, Spryker will record the meeting you will join and create a transcript and call summary. 

We do this to (i) be able to focus on your needs and expectations instead of having to take notes and (ii) to coach our team to provide you with a better experience with us. It also may help you to forward recorded demos internally.

The published recording will include your name, as well as the content of the conversation in the video and audio.

If you or another participant of the meeting requests to be provided with the call recording, we will share it with you and log your email address for verification of your identity.

Legal basis for the processing of personal data

The processing of personal data described above is based on Art. 6 para. 1 lit. a GDPR (your consent).

Recipients of the personal data

• GONG.io, which we use as our service provider
• Spryker’s affiliates to the extent that is required for the opportunity we are discussing with you
• Other meeting participants or your colleagues if you forward a recorded demo
• authorities if needed

Data transfer to third country

If data is transferred to a third country, Spryker relies on the receiving company being certified under the EU-US Data Privacy Framework or uses standard contractual clauses to protect such transfer.

Data retention

Personal data is deleted in case it is not needed anymore for the abovementioned purpose and there is no legal obligation to retain personal data. 

With regard to the need to store the data, we distinguish between opportunities with you that have led to a deal being concluded (throughout the time of the contractual relationship and related limitation periods thereafter) and others that did not (six months after the last call). 

Rights of the data subjects 

Data subjects have the following rights according to the GDPR: 

• Right to withdraw consent at any time (Art. 7)
• Right of access (Art. 15);
• Right of rectification (Art. 16);
• Right of erasure (Art. 17);
• Right of restriction of data processing (Art. 18);
• Right to data portability (Art. 20);
• Right to object (Art. 21).

If you want to contact Spryker with regard to Spryker’s processing of your personal data, please reach out to Spryker using dataprotection@spryker.com. 

Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement if you consider the processing of personal data relating to you to be infringing the GDPR.