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Spryker Ranked #1 in 3 Key Functional Use Cases in the 2024 Gartner® Critical Capabilities Report

We’re proud to share that Spryker has been ranked #1 in 3 out of 5 key use cases evaluated in the 2024 Gartner® Critical Capabilities for Digital Commerce. This recognition follows our recognition as a Leader in the 2024 Gartner® Magic Quadrant™ for Digital Commerce, underscoring our position as the most visionary vendor in the space paired with our ability to deliver real-world value across diverse and complex enterprise environments.

Highest in the Most Relevant Enterprise Use Cases

Spryker leads in B2B Digital Commerce, Complex Business Models, and B2C and B2B on the Same Platform, addressing the most demanding enterprise needs. Find out why it matters and how our platform is built to support your needs.

B2B Digital Commerce – Ranked #1

Why It Matters:
B2B commerce is evolving rapidly, with buyers expecting seamless, personalized experiences similar to those found in B2C. Enterprises must meet the increasing demand for self-service options, real-time inventory visibility, and customized pricing models, all while managing complex workflows and approval processes.

How Spryker Excels:
Spryker’s platform is built to handle the intricacies of large-scale B2B operations, empowering manufacturers, wholesalers, and distributors to streamline their operations while exceeding customer expectations in a highly competitive market:

  • Best-in-class workflow management designed to support for complex business processes driven by Spryker's flexible and configurable state machine
  • B2B buying experience including comprehensive quoting tools, agent-assisted sales capabilities and specialized payment and tax solutions

Complex Business Models – Ranked #1

Why It Matters:
Today’s enterprises often operate in multifaceted environments, combining traditional sales models with subscriptions, marketplaces, and B2B2X frameworks. The ability to manage diverse revenue streams seamlessly is critical for growth and differentiation in a fast-changing economy.

How Spryker Excels:
Spryker’s composable platform enables businesses to innovate and scale efficiently across multiple models, offering:

  • Support for diverse business models serving enterprise-level clients across complex B2B, and marketplace operations. and hybrid B2B/B2C and unified retail operations.
  • Complex environment support with seamless integration of third-party applications, enabling B2B enterprises to manage multiple channels, regions, and partner ecosystems efficiently
  • Agility to launch and pivot new revenue streams quickly without disrupting existing workflows.

B2C and B2B Digital Commerce on the Same Platform – Ranked #1

Why It Matters:
As customer expectations blur the lines between B2B and B2C experiences, businesses need unified platforms that can serve both segments without compromise. A single, cohesive platform enables businesses to maintain operational efficiency while delivering personalized experiences across all touchpoints.

How Spryker Excels:
Spryker’s platform provides the flexibility and scalability to operate B2B and B2C models seamlessly on the same infrastructure, offering:

  • Unified customer experiences with shared product catalogs, pricing models, and customer data across B2B and B2C channels.
  • Advanced personalization tools to deliver tailored content and experiences, regardless of the customer type or channel.

How Spryker’s Magic Quadrant Leadership Underpins Our Success Across Key Use Cases

The Magic Quadrant for Digital Commerce report complements the Critical Capabilities by evaluating overall vision and market execution. In our fifth consecutive inclusion in the Gartner Magic Quadrant for Digital Commerce, Spryker has been recognized as a Leader alongside the largest players in the industry, reflecting our ongoing commitment to innovation and growth.

Spryker is positioned furthest on the Completeness of Vision axis, highlighting our forward-thinking approach and our ability to anticipate and meet the evolving needs of businesses.

Our dual recognition showcases how Spryker empowers businesses to manage complex operations, scale efficiently, and adapt to market changes—all while driving innovation. For enterprises seeking a partner that excels both strategically and operationally, Spryker stands out as a clear leader.

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Peer Reviews

Read 100+ Verified Reviews about Spryker on Gartner® Peer Insights™.

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Throughout our evaluation, Spryker was the one technology fulfilling over 90% of our high-complex use cases from the get-go
– Jochen Hostalka, SVP IT & Enterprise Services, Siemens Healthineers

Recognized by Analysts, Loved by our Customers
Siemens Healthineers, a leading medical technology company and healthcare pioneers, aims to transform the patient experience by creating a seamless customer journey across multiple touchpoints. Spryker’s composable commerce platform enables them to quickly implement and scale their B2B2C operations.
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Daimler Truck, a leading commercial vehicle manufacturer, has moved dealer transactions online by leveraging the Spryker platform, reducing fleet downtime and streamlining spare parts orders. With Spryker Enterprise Marketplace, they have a flexible, scalable solution tailored to their commercial clients’ needs.
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ROSE Bikes, a pioneering German bike manufacturer, has evolved into a leading digital omnichannel company. Using Spryker’s native B2C capabilities, they have improved the customer experience and increased sales while simplifying custom bike configuration, boosting usability and customer satisfaction.
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Talk to Gartner experts yourself!

If you have a Gartner subscription, you can use your advisory hours to speak with neutral experts about your approach to digital commerce.

Here are some example questions that have proven valuable for Spryker customers when consulting with Gartner analysts:

  • How can digital commerce business models help us unlock new revenue streams and grow our business in today’s fast-evolving market?
  • What should we look for in a platform to help us accelerate time-to-market and improve agility across our operations?
  • How does Composability fit into our broader digital strategy, and how should we evaluate vendors in this space?

Feel free to ask Gartner experts about Spryker and how our platform can support your goals for profitable growth, resilience, and innovation.

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Objectivity Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

References:
*Gartner, Critical Capabilities for Digital Commerce, Aditya Vasudevan, Sandy Shen, Jason Daigler, Mike Lowndes, 11 November 2024.

*Gartner, Magic Quadrant for Digital Commerce, By Mike Lowndes, Sandy Shen, Jason Daigler, Aditya Vasudevan, Ant Duffin, 6 November 2024

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About Spryker

Spryker is the leading global composable commerce platform for enterprises with sophisticated business models to enable growth, innovation, and differentiation. Designed specifically for sophisticated transactional businesses, Spryker’s easy-to-use, headless, API-first model offers a best-of-breed approach that provides businesses the flexibility to adapt, scale, and quickly go to market while facilitating faster time-to-value throughout their digital transformation journey. As a global platform leader for B2B and B2C Enterprise Marketplaces, IoT Commerce, and Unified Commerce, Spryker has empowered 150+ global enterprise customers worldwide and is trusted by brands such as ALDI, Siemens, ZF Friedrichshafen, and Ricoh. Spryker is a privately held technology company headquartered in Berlin and New York backed by world class investors such as TCV, One Peak, Project A, Cherry Ventures, and Maverick Capital. Learn more at spryker.com.

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